Businesses certified Dementia-Friendly at Floral City Workshop

Photo 3Floral City, FL., June 30, 2015 – Eleven more Citrus County businesses were certified as Dementia-Friendly at a workshop hosted by the Floral City Merchants Association June 29, 2015.

With an increase in Alzheimer’s and dementia sufferers, plus their families and caregivers, throughout the region, businesses have begun to raise customer service standards to a new level in an effort to understand and respond to their special needs.

Companies that earned certification at the Floral City workshop include A.M. Yard Maintenance, the Floral City Art Gallery, Covington Design Works, Floral City Veterinary Hospital, Joi Sampsell Art, Brannen Bank, Floral City branch; the Red Brick Place, Aunt Martha’s Produce, Floral City Heritage Museum, and Tally-Ho Vacations. All are in Floral City except Tally-Ho Vacations, which is based in Inverness.

Each business completing the one-hour training receives a certificate and a l Dementia-Friendly door sticker. The training is conducted by Debbie Selsavage, President of Coping with Dementia LLC. More information is available at www.coping.today.

Hen House Café first Citrus County business to be certified ‘Dementia-Friendly’

Photo 4Inverness, FL., June 7, 2015 – By providing special training for its staff, the Hen House Café, located at 206 Tompkins Street in Inverness, has become the first business in Citrus County to be certified as a Dementia-friendly Business.

Café owner Kimberly Speckner explains, “Our success has always been based on good customer service, but this takes our standard of service to a new level.” She continues, “People suffering from Alzheimer’s and dementia, including their family caregivers, represent an ever growing segment of our population in Citrus County. They deserve better understanding and specific techniques of service to meet their needs. This is what they will receive at the Hen House Café.”

The Dementia-Friendly Business training for the Hen House Café was provided by Coping with Dementia LLC, a company specializing in Alzheimer’s and dementia care training and education. The company was started recently by Debbie Selsavage, a former Alzheimer’s caregiver, an assisted living facility licensed Administrator, a member of the Alzheimer’s Family Organization Board of Directors, and a certified trainer for Positive Approach to Care.

Selsavage states, “Our one-hour training program teaches simple and common sense methods of interacting with people with dementia, and their families. It teaches acceptance, understanding, respect for the dignity of individuals suffering from dementia, and special tips and techniques for serving them.”

Individuals who complete the course receive a handbook and a wallet card verifying their training. Businesses offering the training to their employees receive a certificate, a ‘Dementia-Friendly door or window stickers, and a poster to remind their employees of the special needs of individuals suffering from dementia.

For more information about training and educational services provided by Coping with Dementia LLC, go to www.coping.today or call 352-422-3663.

New dementia education and care-training business launched in Citrus County

Ribbon Cutting for Coping with Dementia LLC

Crystal River, FL., April 25, 2015 – Coping with Dementia LLC, a new Inverness-based company specializing in Alzheimer’s and dementia care-training and education, made its official debut with a ribbon cutting ceremony at the Dash for Dementia, a fund-raising event for the Memory Enhancement Center of America, at the Crystal River Mall on April 25, 2015.

Coping with Dementia LLC was established recently by Debbie Selsavage, a licensed assisted living administrator. Selsavage states, “Our mission is to provide training and educational programs for both professional and lay care-givers for Alzheimer’s and dementia that will place emphasis on and demonstrate the effectiveness of making compassion, love, humanity, and dignity the core qualities of care.”

Selsavage had her unwelcome introduction to dementia in 2005 when her husband was diagnosed with Alzheimer’s. She recalls it as a plunge into a world of pain and uncertainty. She recalls, “Answers and resources seemed so hard to come by. One of the most difficult was finding professional care that understood how to appropriately deal with patients with dementia.”

Selsavage reports that her husband’s residency was terminated from four memory care facilities before she found one that provided effective and compassion-based care. She adds, “It was clear to me that many of the caregivers had no training at all in the special needs of people with dementia.”

After her husband’s death, Selsavage became an assistant to an administrator at a memory care facility in Lecanto, vowing to try to make a difference. From there she was recruited to a facility in Crystal River where she became trained and licensed as an Administrator, and earned a “Deficiency Free” status from the Agency for Health Care Administration during her first year on the job.

In September, 2014 Selsavage organized the Coping with Dementia Conference in Hernando which focused strictly on care-giver issues. It drew participation of nearly 200 people who wanted to learn more about how to care for their loved ones.

She relates, “When I saw the deep need for information and techniques of compassionate care, I resigned my job and set out to create my own company that would have the ability to reach out to more families and caregivers.”

Selsavage became a certified trainer in The Positive Approach to Care, a technique of compassion-based care developed by Teepa Snow that is considered by many to be the Gold Standard of Alzheimer’s and dementia care. She also joined the Board of the Alzheimer’s Family Organization and became an Ambassador for the Purple Angel Project, an international effort to raise dementia awareness and understanding.

Coping with Dementia LLC trains both professional and lay caregivers in the philosophy and techniques of person-centered compassionate care. It also provides dementia-friendly training for businesses not in the health industry,
offers one-on-one counseling to caregivers at reasonable rates, and conducts free family caregiver meetings in both Inverness and Crystal River.

For more information about Coping with Dementia LLC, contact Selsavage at [email protected], or call 352-422-3663.